Shipping Policy

Last updated: January 13, 2026

At TeeHive, we aim to deliver your order quickly, safely, and reliably. This Shipping Policy explains how we process, ship, and deliver your items.

Processing Times

• All orders are processed within 1–4 business days.

• Orders placed on weekends, or public holidays will be processed on the next business day.

• You will receive an email confirmation once your order has been dispatched.

Shipping Times & Rates

United Kingdom

• Standard Shipping: 3–7 business days

• Express Shipping (if available): 1–3 business days

• Shipping rates are calculated at checkout based on your location and order weight.

International Shipping

We currently ship to selected international destinations.

• Delivery times vary by country, typically 7–14 business days.

• International shipping rates are calculated at checkout.

• Customers are responsible for any customs duties, taxes, or import fees.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 24–48 hours to update.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us at info@teehive.co.uk so we can assist you. For damaged items, please provide photos or an unboxing video to help us resolve the issue quickly.

Incorrect Address

Please ensure your shipping address is correct at checkout. We cannot replace or refund orders shipped to an incorrect address provided by the customer.

Customs & Import Fees (International Orders)

International customers are responsible for any customs duties, taxes, or fees charged by their country. These charges are not included in your order total.

Contact Us

If you have any questions about shipping or delivery, reach out to us at:

Email: info@teehive.co.uk Phone / WhatsApp: +44 7544 098 97